Emma Cullen is a Senior Client Relationship Coordinator at Sapers & Wallack, supporting both the life insurance and wealth management divisions with a focus on delivering an exceptional client experience. She is a designated Financial Paraplanner Qualified Professional (FPQP®) and holds her Life and Health Insurance License, allowing her to provide informed service and guidance across a wide range of client needs.
Emma plays a key role in streamlining processes, coordinating with carriers and custodians, and ensuring that every interaction reflects the firm’s commitment to care, accuracy, and responsiveness. Her work spans from new business onboarding to ongoing client support, helping to strengthen relationships and improve operational efficiency.
Emma is a graduate of Gannon University with a bachelor’s degree in psychology and criminal justice. Prior to joining Sapers & Wallack, she worked within a major healthcare network as a client care coordinator, gaining extensive experience navigating insurance systems and advocating for client needs with empathy and precision.
Known for her calm demeanor, attention to detail, and client-first approach, Emma brings warmth and professionalism to every aspect of her work. Outside the office, she is an avid reader, a dedicated runner, and a former competitive rower.
Lover of:
Running, reading, spending time with family and friends.
Passionate about:
Physical and emotional wellness, environmental issues.
Greatest accomplishment:
Hiking Mt. Marcy in the Adirondacks.
On the nightstand:
A good book, water, and a photo of her yellow lab Atticus.
Favorite Quote:
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”